Last updated: 13-sep-2026
This Privacy Policy explains how [LEGAL BUSINESS NAME], trading as Satal Restaurant (“we”, “us” or “our”), collects, uses, shares and protects personal information when you visit satalsolutions.shop, contact us, make a reservation, join our mailing list or place an order.
Who we are
Privacy email:Info@satalsolutions.shop
Information we collect
- Contact details, including name, email, telephone number and address
- Reservation details, including date, time, party size, occasion and notes
- Order and transaction details, including items, amount, fulfilment method and payment status
- Dietary, allergy, accessibility or other information you choose to provide; some information may be sensitive under applicable law
- Customer-service messages, feedback and reviews
- Technical data such as IP address, browser, device, referral source and cookie identifiers
- Marketing preferences and interactions
How we use information
- To manage reservations and contact you about a booking
- To accept payment, prepare orders and arrange collection or delivery
- To respond to enquiries, complaints, refunds and safety concerns
- To record and communicate dietary or accessibility requests
- To prevent fraud and maintain Website security
- To improve our menu, service, Website and marketing
- To comply with food-safety, tax, licensing and other legal obligations
Legal bases
Depending on applicable law, we rely on contract, legal obligation, legitimate interests and consent. Where sensitive dietary or health-related information is provided, we process it only as permitted by law and for the purpose of assisting with your request.
Sharing
We may share necessary information with [BOOKING PLATFORM], [ONLINE ORDER PROVIDER], payment processors, delivery companies, website and email providers, analytics providers, IT support, professional advisers and authorities. List every actual provider before publishing. We do not sell personal information for money.
International transfers and retention
Providers may process information outside your country using lawful safeguards where required. We keep data only as long as reasonably necessary for reservations, orders, legal records, safety, fraud prevention and disputes.
Your rights
Depending on your location, you may request access, correction, deletion, restriction, objection or portability, withdraw consent, opt out of marketing or complain to a regulator. Contact [PRIVACY EMAIL]. We may verify your identity.
Security children and changes
We use reasonable safeguards, but no system is completely secure. The Website is not directed to children under [AGE]. We may update this policy and will change the “Last updated” date. Contact Info@satalsolutions.shop with questions.