Reservation and Cancellation Policy

Last updated: 13-Sep-2026

Confirmation

A reservation is confirmed only when you receive confirmation through Info@satalsolutions.shop. Check the date, time, party size and location carefully.

Arrival and table time

Please arrive on time. We hold tables for [NUMBER] minutes and may release them afterward. Dining time is [NUMBER] hours for parties of [SIZE], where stated during booking.

Changes and cancellations

Change or cancel through [METHOD] or contact Info@satalsolutions.shop at least [NUMBER] hours before the booking. Changes depend on availability.

Deposits and charges

A deposit or card guarantee of [AMOUNT] may apply to [GROUPS/SPECIAL DATES]. State clearly whether the deposit is applied to the bill. For cancellation within [PERIOD] or failure to attend, we may retain [AMOUNT] or charge [AMOUNT PER GUEST], where lawful and disclosed before booking.

Group bookings and conduct

Groups of [NUMBER]+ may require a set menu, preorder, minimum spend or deposit. Guests must behave respectfully. We may refuse or end service for threatening, abusive, unsafe or unlawful conduct, subject to applicable law.

Restaurant cancellation

If we must cancel due to closure, safety, severe weather or another event outside reasonable control, we will try to contact you and refund any applicable reservation deposit. We are not responsible for unrelated travel or accommodation costs where law permits.